- For commercial orders email to: mhkhan@hindustanbiopharma.in
- support@hindustanbiopharma.in
- +91-98752 08456
Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
You are eligible for the returns/refunds only if the wrong item(s) delivered or not delivered on committed time line.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days or will ask an account number for the credit (if required).
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at refund_returns@hindustanbiopharma.in
Sale items
Only regular priced items may be refunded. Special Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at refund_returns@hindustanbiopharma.in and send your item to: 153/53 RIICO Industrial Area, Bhiwadi (Rajasthan) 301019 India.
To return your product, you should mail your product to: 153/53 RIICO Industrial Area, Bhiwadi (Rajasthan) 301019 India.
You will be responsible for paying for your own shipping costs for returning/exchange of your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping/exchange will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning high value items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at support@hindustanbiopharma.in for questions related to refunds and returns.
